This Shipping Policy explains how DesiredGarage handles the processing, shipping, and delivery of orders placed through our website. By completing a purchase, you agree to the terms outlined below.

Order Processing

• All orders are shipped from our fulfillment center in the United States.

• Orders are usually processed within 2–3 business days, excluding weekends and holidays.

• During high-volume periods (sales, holidays, promotions), processing may take slightly longer.

• Once shipped, you will receive a confirmation email with tracking details.

Shipping Methods & Estimated Rates

Below are estimated shipping options and delivery times. All items are shipped for free 

Delivery Times

• Standard shipping typically arrives within 5–10 business days.

• Expedited options may arrive in 2–4 business days.

• Overnight shipping is usually 1–2 business days (depending on location).

• Delivery times are estimates and cannot be guaranteed, as delays caused by carriers, weather, or other factors are beyond our control.

Address Accuracy

• Customers are responsible for providing a complete and correct shipping address.

• We are not responsible for packages that are lost, delayed, or undelivered due to:

• Incorrect or incomplete addresses

• Missing apartment, suite, or unit numbers

• Customer refusal of delivery

• If a package is returned to us for these reasons, you will be responsible for reshipping costs.

Damaged, Lost, or Missing Packages

• If your package arrives damaged, contact us immediately at Contact@Desiredgarage.com  with photos of the packaging and product.

• If your package is lost in transit or marked as delivered but not received, check with neighbors, your local carrier office, or postal service. If the issue cannot be resolved, contact us and we will do our best to assist.

• Please note: once a package is confirmed delivered by the carrier, we cannot be held responsible for theft or misplacement.

• Claims for damaged or missing items must be submitted within 7 days of delivery.

Customer Support

We want your shopping experience to be fast, easy, and stress-free. If you have questions about your order or shipment, please reach out to us:

📧 Email: Contact@Desiredgarage.com
📞 Phone: 1 (833) 847-4188

We’ll respond as quickly as possible and do our best to make things right.

Final Note

We take pride in delivering your orders safely and on time. While some situations are outside of our control, our team is here to help and ensure you’re taken care of every step of the way.

 Please note that shipping times may vary during peak seasons or holidays, so plan accordingly for any time-sensitive orders 

Large items that ship via freight (not UPS or Fedex) require a signature upon delivery. You will receive a call from the shipping company to arrange a time and day for delivery that works for you.